643 lines
24 KiB
PHP
643 lines
24 KiB
PHP
<?php defined('BASEPATH') or exit('No direct script access allowed');
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/* ----------------------------------------------------------------------------
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* Easy!Appointments - Online Appointment Scheduler
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*
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* @package EasyAppointments
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* @author A.Tselegidis <alextselegidis@gmail.com>
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* @copyright Copyright (c) Alex Tselegidis
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* @license https://opensource.org/licenses/GPL-3.0 - GPLv3
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* @link https://easyappointments.org
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* @since v1.4.0
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* ---------------------------------------------------------------------------- */
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/**
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* Availability library.
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*
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* Handles availability related functionality.
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*
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* @package Libraries
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*/
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class Availability
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{
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/**
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* @var EA_Controller|CI_Controller
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*/
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protected EA_Controller|CI_Controller $CI;
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/**
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* Availability constructor.
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*/
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public function __construct()
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{
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$this->CI = &get_instance();
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$this->CI->load->model('admins_model');
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$this->CI->load->model('appointments_model');
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$this->CI->load->model('providers_model');
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$this->CI->load->model('secretaries_model');
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$this->CI->load->model('secretaries_model');
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$this->CI->load->model('settings_model');
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$this->CI->load->model('unavailabilities_model');
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$this->CI->load->model('blocked_periods_model');
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$this->CI->load->library('ics_file');
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}
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/**
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* Get the available hours of a provider.
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*
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* @param string $date Selected date (Y-m-d).
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* @param array $service Service data.
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* @param array $provider Provider data.
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* @param int|null $exclude_appointment_id Exclude an appointment from the availability generation.
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*
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* @return array
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*
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* @throws Exception
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*/
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public function get_available_hours(
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string $date,
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array $service,
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array $provider,
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int $exclude_appointment_id = null,
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): array {
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if ($this->CI->blocked_periods_model->is_entire_date_blocked($date)) {
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return [];
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}
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if ($service['attendants_number'] > 1) {
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$available_hours = $this->consider_multiple_attendants($date, $service, $provider, $exclude_appointment_id);
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} else {
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$available_periods = $this->get_available_periods($date, $provider, $exclude_appointment_id);
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$available_hours = $this->generate_available_hours($date, $service, $available_periods);
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}
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$available_hours = $this->consider_book_advance_timeout($date, $available_hours, $provider);
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return $this->consider_future_booking_limit($date, $available_hours, $provider);
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}
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/**
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* Get multiple attendants hours.
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*
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* This method will add the additional appointment hours whenever a service accepts multiple attendants.
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*
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* @param string $date Selected date (Y-m-d).
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* @param array $service Service data.
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* @param array $provider Provider data.
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* @param int|null $exclude_appointment_id Exclude an appointment from the availability generation.
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*
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* @return array Returns the available hours array.
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*
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* @throws Exception
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*/
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protected function consider_multiple_attendants(
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string $date,
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array $service,
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array $provider,
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int $exclude_appointment_id = null,
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): array {
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$unavailability_events = $this->CI->unavailabilities_model->get([
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'is_unavailability' => true,
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'DATE(start_datetime) <=' => $date,
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'DATE(end_datetime) >=' => $date,
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'id_users_provider' => $provider['id'],
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]);
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$working_plan = json_decode($provider['settings']['working_plan'], true);
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$working_plan_exceptions = json_decode($provider['settings']['working_plan_exceptions'], true);
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$working_day = strtolower(date('l', strtotime($date)));
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$date_working_plan = $working_plan[$working_day] ?? null;
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// Search if the $date is a custom availability period added outside the normal working plan.
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if (array_key_exists($date, $working_plan_exceptions)) {
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$date_working_plan = $working_plan_exceptions[$date];
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}
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if (!$date_working_plan) {
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return [];
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}
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$periods = [
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[
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'start' => new DateTime($date . ' ' . $date_working_plan['start']),
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'end' => new DateTime($date . ' ' . $date_working_plan['end']),
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],
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];
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$blocked_periods = $this->CI->blocked_periods_model->get_for_period($date, $date);
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$periods = $this->remove_breaks($date, $periods, $date_working_plan['breaks']);
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$periods = $this->remove_unavailability_events($periods, $unavailability_events);
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$periods = $this->remove_unavailability_events($periods, $blocked_periods);
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$hours = [];
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$interval_value = $service['availabilities_type'] == AVAILABILITIES_TYPE_FIXED ? $service['duration'] : '15';
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$interval = new DateInterval('PT' . (int) $interval_value . 'M');
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$duration = new DateInterval('PT' . (int) $service['duration'] . 'M');
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foreach ($periods as $period) {
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$slot_start = clone $period['start'];
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$slot_end = clone $slot_start;
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$slot_end->add($duration);
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while ($slot_end <= $period['end']) {
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// Make sure there is no other service appointment for this time slot.
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$other_service_attendants_number = $this->CI->appointments_model->get_other_service_attendants_number(
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$slot_start,
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$slot_end,
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$service['id'],
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$provider['id'],
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$exclude_appointment_id,
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);
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if ($other_service_attendants_number > 0) {
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$slot_start->add($interval);
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$slot_end->add($interval);
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continue;
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}
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// Check reserved attendants for this time slot and see if current attendants fit.
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$appointment_attendants_number = $this->CI->appointments_model->get_attendants_number_for_period(
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$slot_start,
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$slot_end,
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$service['id'],
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$provider['id'],
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$exclude_appointment_id,
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);
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if ($appointment_attendants_number < $service['attendants_number']) {
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$hours[] = $slot_start->format('H:i');
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}
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$slot_start->add($interval);
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$slot_end->add($interval);
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}
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}
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return $hours;
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}
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/**
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* Remove breaks from available time periods.
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*
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* @param string $date Selected date (Y-m-d).
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* @param array $periods Empty periods.
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* @param array $breaks Array of breaks.
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*
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* @return array Returns the available time periods without the breaks.
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*
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* @throws Exception
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*/
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public function remove_breaks(string $date, array $periods, array $breaks): array
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{
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if (!$breaks) {
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return $periods;
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}
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foreach ($breaks as $break) {
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$break_start = new DateTime($date . ' ' . $break['start']);
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$break_end = new DateTime($date . ' ' . $break['end']);
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foreach ($periods as &$period) {
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$period_start = $period['start'];
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$period_end = $period['end'];
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if ($break_start <= $period_start && $break_end >= $period_start && $break_end <= $period_end) {
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// left
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$period['start'] = $break_end;
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continue;
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}
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if (
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$break_start >= $period_start &&
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$break_start <= $period_end &&
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$break_end >= $period_start &&
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$break_end <= $period_end
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) {
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// middle
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$period['end'] = $break_start;
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$periods[] = [
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'start' => $break_end,
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'end' => $period_end,
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];
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continue;
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}
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if ($break_start >= $period_start && $break_start <= $period_end && $break_end >= $period_end) {
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// right
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$period['end'] = $break_start;
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continue;
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}
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if ($break_start <= $period_start && $break_end >= $period_end) {
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// break contains period
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$period['start'] = $break_end;
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}
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}
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}
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return $periods;
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}
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/**
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* Remove the unavailability entries from the available time periods of the selected date.
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*
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* @param array $periods Available time periods.
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* @param array $unavailability_events Unavailability events of the current date.
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*
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* @return array Returns the available time periods without the unavailability events.
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*
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* @throws Exception
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*/
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public function remove_unavailability_events(array $periods, array $unavailability_events): array
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{
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foreach ($unavailability_events as $unavailability_event) {
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$unavailability_start = new DateTime($unavailability_event['start_datetime']);
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$unavailability_end = new DateTime($unavailability_event['end_datetime']);
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foreach ($periods as &$period) {
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$period_start = $period['start'];
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$period_end = $period['end'];
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if (
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$unavailability_start <= $period_start &&
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$unavailability_end >= $period_start &&
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$unavailability_end <= $period_end
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) {
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// Left
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$period['start'] = $unavailability_end;
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continue;
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}
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if (
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$unavailability_start >= $period_start &&
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$unavailability_start <= $period_end &&
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$unavailability_end >= $period_start &&
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$unavailability_end <= $period_end
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) {
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// Middle
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$period['end'] = $unavailability_start;
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$periods[] = [
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'start' => $unavailability_end,
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'end' => $period_end,
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];
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continue;
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}
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if (
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$unavailability_start >= $period_start &&
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$unavailability_start <= $period_end &&
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$unavailability_end >= $period_end
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) {
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// Right
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$period['end'] = $unavailability_start;
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continue;
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}
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if ($unavailability_start <= $period_start && $unavailability_end >= $period_end) {
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// Unavailability contains period
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$period['start'] = $unavailability_end;
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}
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}
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}
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return $periods;
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}
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/**
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* Get an array containing the free time periods (start - end) of a selected date.
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*
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* This method is very important because there are many cases where the system needs to know when a provider is
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* available for an appointment. It will return an array that belongs to the selected date and contains values that
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* have the start and the end time of an available time period.
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*
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* @param string $date Selected date (Y-m-d).
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* @param array $provider Provider data.
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* @param int|null $exclude_appointment_id Exclude an appointment from the availability generation.
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*
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* @return array Returns an array with the available time periods of the provider.
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*
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* @throws Exception
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*/
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public function get_available_periods(string $date, array $provider, int $exclude_appointment_id = null): array
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{
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// Get the service, provider's working plan and provider appointments.
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$working_plan = json_decode($provider['settings']['working_plan'], true);
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// Get the provider's working plan exceptions.
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$working_plan_exceptions_json = $provider['settings']['working_plan_exceptions'];
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$working_plan_exceptions = $working_plan_exceptions_json
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? json_decode($provider['settings']['working_plan_exceptions'], true)
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: [];
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$escaped_provider_id = $this->CI->db->escape($provider['id']);
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$escaped_date = $this->CI->db->escape($date);
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$where =
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'id_users_provider = ' .
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$escaped_provider_id .
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' AND DATE(start_datetime) <= ' .
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$escaped_date .
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' AND DATE(end_datetime) >= ' .
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$escaped_date;
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// Sometimes it might be necessary to exclude an appointment from the calculation (e.g. when editing an
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// existing appointment).
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if ($exclude_appointment_id) {
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$escaped_exclude_appointment_id = $this->CI->db->escape($exclude_appointment_id);
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$where .= ' AND id != ' . $escaped_exclude_appointment_id;
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}
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$appointments = array_values(
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array_merge(
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$this->CI->appointments_model->get($where),
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$this->CI->unavailabilities_model->get($where),
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$this->CI->blocked_periods_model->get_for_period($date, $date),
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),
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);
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// Find the empty spaces on the plan. The first split between the plan is due to a break (if any). After that
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// every reserved appointment is considered to be a taken space in the plan.
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$working_day = strtolower(date('l', strtotime($date)));
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$date_working_plan = $working_plan[$working_day] ?? null;
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// Search if the $date is a custom availability period added outside the normal working plan.
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if (array_key_exists($date, $working_plan_exceptions)) {
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$date_working_plan = $working_plan_exceptions[$date];
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}
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if (!$date_working_plan) {
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return [];
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}
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$periods = [];
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if (isset($date_working_plan['breaks'])) {
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$periods[] = [
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'start' => $date_working_plan['start'],
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'end' => $date_working_plan['end'],
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];
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$day_start = new DateTime($date_working_plan['start']);
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$day_end = new DateTime($date_working_plan['end']);
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// Split the working plan to available time periods that do not contain the breaks in them.
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foreach ($date_working_plan['breaks'] as $break) {
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$break_start = new DateTime($break['start']);
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$break_end = new DateTime($break['end']);
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if ($break_start < $day_start) {
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$break_start = $day_start;
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}
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if ($break_end > $day_end) {
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$break_end = $day_end;
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}
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if ($break_start >= $break_end) {
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continue;
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}
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foreach ($periods as $key => $period) {
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$period_start = new DateTime($period['start']);
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$period_end = new DateTime($period['end']);
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$remove_current_period = false;
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if ($break_start > $period_start && $break_start < $period_end && $break_end > $period_start) {
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$periods[] = [
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'start' => $period_start->format('H:i'),
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'end' => $break_start->format('H:i'),
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];
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$remove_current_period = true;
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}
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if ($break_start < $period_end && $break_end > $period_start && $break_end < $period_end) {
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$periods[] = [
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'start' => $break_end->format('H:i'),
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'end' => $period_end->format('H:i'),
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];
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$remove_current_period = true;
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}
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if ($break_start == $period_start && $break_end == $period_end) {
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$remove_current_period = true;
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}
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if ($remove_current_period) {
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unset($periods[$key]);
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}
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}
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}
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}
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// Break the empty periods with the reserved appointments.
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foreach ($appointments as $appointment) {
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foreach ($periods as $index => &$period) {
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$appointment_start = new DateTime($appointment['start_datetime']);
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$appointment_end = new DateTime($appointment['end_datetime']);
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if ($appointment_start >= $appointment_end) {
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continue;
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}
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$period_start = new DateTime($date . ' ' . $period['start']);
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$period_end = new DateTime($date . ' ' . $period['end']);
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if (
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$appointment_start <= $period_start &&
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$appointment_end <= $period_end &&
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$appointment_end <= $period_start
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) {
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// The appointment does not belong in this time period, so we will not change anything.
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continue;
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} else {
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if (
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$appointment_start <= $period_start &&
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$appointment_end <= $period_end &&
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$appointment_end >= $period_start
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) {
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// The appointment starts before the period and finishes somewhere inside. We will need to break
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// this period and leave the available part.
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$period['start'] = $appointment_end->format('H:i');
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} else {
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if ($appointment_start >= $period_start && $appointment_end < $period_end) {
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// The appointment is inside the time period, so we will split the period into two new
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// others.
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unset($periods[$index]);
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$periods[] = [
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'start' => $period_start->format('H:i'),
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'end' => $appointment_start->format('H:i'),
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];
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$periods[] = [
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'start' => $appointment_end->format('H:i'),
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'end' => $period_end->format('H:i'),
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];
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} elseif ($appointment_start == $period_start && $appointment_end == $period_end) {
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unset($periods[$index]); // The whole period is blocked so remove it from the available periods array.
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} else {
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if (
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$appointment_start >= $period_start &&
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$appointment_end >= $period_start &&
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$appointment_start <= $period_end
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) {
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// The appointment starts in the period and finishes out of it. We will need to remove
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// the time that is taken from the appointment.
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$period['end'] = $appointment_start->format('H:i');
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} else {
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if (
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$appointment_start >= $period_start &&
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$appointment_end >= $period_end &&
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$appointment_start >= $period_end
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) {
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// The appointment does not belong in the period so do not change anything.
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continue;
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} else {
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if (
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$appointment_start <= $period_start &&
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$appointment_end >= $period_end &&
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$appointment_start <= $period_end
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) {
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// The appointment is bigger than the period, so this period needs to be removed.
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unset($periods[$index]);
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}
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}
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}
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}
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}
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}
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}
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}
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|
|
return array_values($periods);
|
|
}
|
|
|
|
/**
|
|
* Calculate the available appointment hours.
|
|
*
|
|
* Calculate the available appointment hours for the given date. The empty spaces are broken down to 15 min and if
|
|
* the service fit in each quarter then a new available hour is added to the "$available_hours" array.
|
|
*
|
|
* @param string $date Selected date (Y-m-d).
|
|
* @param array $service Service data.
|
|
* @param array $empty_periods Empty periods array.
|
|
*
|
|
* @return array Returns an array with the available hours for the appointment.
|
|
*
|
|
* @throws Exception
|
|
*/
|
|
protected function generate_available_hours(string $date, array $service, array $empty_periods): array
|
|
{
|
|
$available_hours = [];
|
|
|
|
foreach ($empty_periods as $period) {
|
|
$start_hour = new DateTime($date . ' ' . $period['start']);
|
|
|
|
$end_hour = new DateTime($date . ' ' . $period['end']);
|
|
|
|
$interval = $service['availabilities_type'] === AVAILABILITIES_TYPE_FIXED ? (int) $service['duration'] : 15;
|
|
|
|
$current_hour = $start_hour;
|
|
|
|
$diff = $current_hour->diff($end_hour);
|
|
|
|
while ($diff->h * 60 + $diff->i >= (int) $service['duration'] && $diff->invert === 0) {
|
|
$available_hours[] = $current_hour->format('H:i');
|
|
|
|
$current_hour->add(new DateInterval('PT' . $interval . 'M'));
|
|
|
|
$diff = $current_hour->diff($end_hour);
|
|
}
|
|
}
|
|
|
|
return $available_hours;
|
|
}
|
|
|
|
/**
|
|
* Consider the book advance timeout and remove available hours that have passed the threshold.
|
|
*
|
|
* If the selected date is today, remove past hours. It is important include the timeout before booking
|
|
* that is set in the back-office the system. Normally we might want the customer to book an appointment
|
|
* that is at least half or one hour from now. The setting is stored in minutes.
|
|
*
|
|
* @param string $date The selected date.
|
|
* @param array $available_hours Already generated available hours.
|
|
* @param array $provider Provider information.
|
|
*
|
|
* @return array Returns the updated available hours.
|
|
*
|
|
* @throws Exception
|
|
*/
|
|
protected function consider_book_advance_timeout(string $date, array $available_hours, array $provider): array
|
|
{
|
|
$provider_timezone = new DateTimeZone($provider['timezone']);
|
|
|
|
$book_advance_timeout = setting('book_advance_timeout');
|
|
|
|
$threshold = new DateTime('+' . $book_advance_timeout . ' minutes', $provider_timezone);
|
|
|
|
foreach ($available_hours as $index => $value) {
|
|
$available_hour = new DateTime($date . ' ' . $value, $provider_timezone);
|
|
|
|
if ($available_hour->getTimestamp() <= $threshold->getTimestamp()) {
|
|
unset($available_hours[$index]);
|
|
}
|
|
}
|
|
|
|
$available_hours = array_values($available_hours);
|
|
|
|
sort($available_hours, SORT_STRING);
|
|
|
|
return array_values($available_hours);
|
|
}
|
|
|
|
/**
|
|
* Remove times if succeed the future booking limit.
|
|
*
|
|
* @param string $selected_date
|
|
* @param array $available_hours
|
|
* @param array $provider
|
|
*
|
|
* @return array
|
|
*
|
|
* @throws Exception
|
|
*/
|
|
protected function consider_future_booking_limit(
|
|
string $selected_date,
|
|
array $available_hours,
|
|
array $provider,
|
|
): array {
|
|
$provider_timezone = new DateTimeZone($provider['timezone']);
|
|
|
|
$future_booking_limit = setting('future_booking_limit'); // in days
|
|
|
|
$threshold = new DateTime('+' . $future_booking_limit . ' days', $provider_timezone);
|
|
|
|
$selected_date_time = new DateTime($selected_date);
|
|
|
|
if ($threshold < $selected_date_time) {
|
|
return [];
|
|
}
|
|
|
|
return $threshold > $selected_date_time ? $available_hours : [];
|
|
}
|
|
}
|