easyappointments/application/libraries/Availability.php
2024-12-19 20:13:55 +02:00

642 lines
24 KiB
PHP

<?php defined('BASEPATH') or exit('No direct script access allowed');
/* ----------------------------------------------------------------------------
* Easy!Appointments - Online Appointment Scheduler
*
* @package EasyAppointments
* @author A.Tselegidis <alextselegidis@gmail.com>
* @copyright Copyright (c) Alex Tselegidis
* @license https://opensource.org/licenses/GPL-3.0 - GPLv3
* @link https://easyappointments.org
* @since v1.4.0
* ---------------------------------------------------------------------------- */
/**
* Availability library.
*
* Handles availability related functionality.
*
* @package Libraries
*/
class Availability
{
/**
* @var EA_Controller|CI_Controller
*/
protected EA_Controller|CI_Controller $CI;
/**
* Availability constructor.
*/
public function __construct()
{
$this->CI = &get_instance();
$this->CI->load->model('admins_model');
$this->CI->load->model('appointments_model');
$this->CI->load->model('providers_model');
$this->CI->load->model('secretaries_model');
$this->CI->load->model('secretaries_model');
$this->CI->load->model('settings_model');
$this->CI->load->model('unavailabilities_model');
$this->CI->load->model('blocked_periods_model');
$this->CI->load->library('ics_file');
}
/**
* Get the available hours of a provider.
*
* @param string $date Selected date (Y-m-d).
* @param array $service Service data.
* @param array $provider Provider data.
* @param int|null $exclude_appointment_id Exclude an appointment from the availability generation.
*
* @return array
*
* @throws Exception
*/
public function get_available_hours(
string $date,
array $service,
array $provider,
?int $exclude_appointment_id = null,
): array {
if ($this->CI->blocked_periods_model->is_entire_date_blocked($date)) {
return [];
}
if ($service['attendants_number'] > 1) {
$available_hours = $this->consider_multiple_attendants($date, $service, $provider, $exclude_appointment_id);
} else {
$available_periods = $this->get_available_periods($date, $provider, $exclude_appointment_id);
$available_hours = $this->generate_available_hours($date, $service, $available_periods);
}
$available_hours = $this->consider_book_advance_timeout($date, $available_hours, $provider);
return $this->consider_future_booking_limit($date, $available_hours, $provider);
}
/**
* Get multiple attendants hours.
*
* This method will add the additional appointment hours whenever a service accepts multiple attendants.
*
* @param string $date Selected date (Y-m-d).
* @param array $service Service data.
* @param array $provider Provider data.
* @param int|null $exclude_appointment_id Exclude an appointment from the availability generation.
*
* @return array Returns the available hours array.
*
* @throws Exception
*/
protected function consider_multiple_attendants(
string $date,
array $service,
array $provider,
?int $exclude_appointment_id = null,
): array {
$unavailability_events = $this->CI->unavailabilities_model->get([
'is_unavailability' => true,
'DATE(start_datetime) <=' => $date,
'DATE(end_datetime) >=' => $date,
'id_users_provider' => $provider['id'],
]);
$working_plan = json_decode($provider['settings']['working_plan'], true);
$working_plan_exceptions = json_decode($provider['settings']['working_plan_exceptions'], true);
$working_day = strtolower(date('l', strtotime($date)));
$date_working_plan = $working_plan[$working_day] ?? null;
// Search if the $date is a custom availability period added outside the normal working plan.
if (array_key_exists($date, $working_plan_exceptions)) {
$date_working_plan = $working_plan_exceptions[$date];
}
if (!$date_working_plan) {
return [];
}
$periods = [
[
'start' => new DateTime($date . ' ' . $date_working_plan['start']),
'end' => new DateTime($date . ' ' . $date_working_plan['end']),
],
];
$blocked_periods = $this->CI->blocked_periods_model->get_for_period($date, $date);
$periods = $this->remove_breaks($date, $periods, $date_working_plan['breaks']);
$periods = $this->remove_unavailability_events($periods, $unavailability_events);
$periods = $this->remove_unavailability_events($periods, $blocked_periods);
$hours = [];
$interval_value = $service['availabilities_type'] == AVAILABILITIES_TYPE_FIXED ? $service['duration'] : '15';
$interval = new DateInterval('PT' . (int) $interval_value . 'M');
$duration = new DateInterval('PT' . (int) $service['duration'] . 'M');
foreach ($periods as $period) {
$slot_start = clone $period['start'];
$slot_end = clone $slot_start;
$slot_end->add($duration);
while ($slot_end <= $period['end']) {
// Make sure there is no other service appointment for this time slot.
$other_service_attendants_number = $this->CI->appointments_model->get_other_service_attendants_number(
$slot_start,
$slot_end,
$service['id'],
$provider['id'],
$exclude_appointment_id,
);
if ($other_service_attendants_number > 0) {
$slot_start->add($interval);
$slot_end->add($interval);
continue;
}
// Check reserved attendants for this time slot and see if current attendants fit.
$appointment_attendants_number = $this->CI->appointments_model->get_attendants_number_for_period(
$slot_start,
$slot_end,
$service['id'],
$provider['id'],
$exclude_appointment_id,
);
if ($appointment_attendants_number < $service['attendants_number']) {
$hours[] = $slot_start->format('H:i');
}
$slot_start->add($interval);
$slot_end->add($interval);
}
}
return $hours;
}
/**
* Remove breaks from available time periods.
*
* @param string $date Selected date (Y-m-d).
* @param array $periods Empty periods.
* @param array $breaks Array of breaks.
*
* @return array Returns the available time periods without the breaks.
*
* @throws Exception
*/
public function remove_breaks(string $date, array $periods, array $breaks): array
{
if (!$breaks) {
return $periods;
}
foreach ($breaks as $break) {
$break_start = new DateTime($date . ' ' . $break['start']);
$break_end = new DateTime($date . ' ' . $break['end']);
foreach ($periods as &$period) {
$period_start = $period['start'];
$period_end = $period['end'];
if ($break_start <= $period_start && $break_end >= $period_start && $break_end <= $period_end) {
// left
$period['start'] = $break_end;
continue;
}
if (
$break_start >= $period_start &&
$break_start <= $period_end &&
$break_end >= $period_start &&
$break_end <= $period_end
) {
// middle
$period['end'] = $break_start;
$periods[] = [
'start' => $break_end,
'end' => $period_end,
];
continue;
}
if ($break_start >= $period_start && $break_start <= $period_end && $break_end >= $period_end) {
// right
$period['end'] = $break_start;
continue;
}
if ($break_start <= $period_start && $break_end >= $period_end) {
// break contains period
$period['start'] = $break_end;
}
}
}
return $periods;
}
/**
* Remove the unavailability entries from the available time periods of the selected date.
*
* @param array $periods Available time periods.
* @param array $unavailability_events Unavailability events of the current date.
*
* @return array Returns the available time periods without the unavailability events.
*
* @throws Exception
*/
public function remove_unavailability_events(array $periods, array $unavailability_events): array
{
foreach ($unavailability_events as $unavailability_event) {
$unavailability_start = new DateTime($unavailability_event['start_datetime']);
$unavailability_end = new DateTime($unavailability_event['end_datetime']);
foreach ($periods as &$period) {
$period_start = $period['start'];
$period_end = $period['end'];
if (
$unavailability_start <= $period_start &&
$unavailability_end >= $period_start &&
$unavailability_end <= $period_end
) {
// Left
$period['start'] = $unavailability_end;
continue;
}
if (
$unavailability_start >= $period_start &&
$unavailability_start <= $period_end &&
$unavailability_end >= $period_start &&
$unavailability_end <= $period_end
) {
// Middle
$period['end'] = $unavailability_start;
$periods[] = [
'start' => $unavailability_end,
'end' => $period_end,
];
continue;
}
if (
$unavailability_start >= $period_start &&
$unavailability_start <= $period_end &&
$unavailability_end >= $period_end
) {
// Right
$period['end'] = $unavailability_start;
continue;
}
if ($unavailability_start <= $period_start && $unavailability_end >= $period_end) {
// Unavailability contains period
$period['start'] = $unavailability_end;
}
}
}
return $periods;
}
/**
* Get an array containing the free time periods (start - end) of a selected date.
*
* This method is very important because there are many cases where the system needs to know when a provider is
* available for an appointment. It will return an array that belongs to the selected date and contains values that
* have the start and the end time of an available time period.
*
* @param string $date Selected date (Y-m-d).
* @param array $provider Provider data.
* @param int|null $exclude_appointment_id Exclude an appointment from the availability generation.
*
* @return array Returns an array with the available time periods of the provider.
*
* @throws Exception
*/
public function get_available_periods(string $date, array $provider, ?int $exclude_appointment_id = null): array
{
// Get the service, provider's working plan and provider appointments.
$working_plan = json_decode($provider['settings']['working_plan'], true);
// Get the provider's working plan exceptions.
$working_plan_exceptions_json = $provider['settings']['working_plan_exceptions'];
$working_plan_exceptions = $working_plan_exceptions_json
? json_decode($provider['settings']['working_plan_exceptions'], true)
: [];
$escaped_provider_id = $this->CI->db->escape($provider['id']);
$escaped_date = $this->CI->db->escape($date);
$where =
'id_users_provider = ' .
$escaped_provider_id .
' AND DATE(start_datetime) <= ' .
$escaped_date .
' AND DATE(end_datetime) >= ' .
$escaped_date;
// Sometimes it might be necessary to exclude an appointment from the calculation (e.g. when editing an
// existing appointment).
if ($exclude_appointment_id) {
$escaped_exclude_appointment_id = $this->CI->db->escape($exclude_appointment_id);
$where .= ' AND id != ' . $escaped_exclude_appointment_id;
}
$appointments = array_values(
array_merge(
$this->CI->appointments_model->get($where),
$this->CI->unavailabilities_model->get($where),
$this->CI->blocked_periods_model->get_for_period($date, $date),
),
);
// Find the empty spaces on the plan. The first split between the plan is due to a break (if any). After that
// every reserved appointment is considered to be a taken space in the plan.
$working_day = strtolower(date('l', strtotime($date)));
$date_working_plan = $working_plan[$working_day] ?? null;
// Search if the $date is a custom availability period added outside the normal working plan.
if (array_key_exists($date, $working_plan_exceptions)) {
$date_working_plan = $working_plan_exceptions[$date];
}
if (!$date_working_plan) {
return [];
}
$periods = [];
if (isset($date_working_plan['breaks'])) {
$periods[] = [
'start' => $date_working_plan['start'],
'end' => $date_working_plan['end'],
];
$day_start = new DateTime($date_working_plan['start']);
$day_end = new DateTime($date_working_plan['end']);
// Split the working plan to available time periods that do not contain the breaks in them.
foreach ($date_working_plan['breaks'] as $break) {
$break_start = new DateTime($break['start']);
$break_end = new DateTime($break['end']);
if ($break_start < $day_start) {
$break_start = $day_start;
}
if ($break_end > $day_end) {
$break_end = $day_end;
}
if ($break_start >= $break_end) {
continue;
}
foreach ($periods as $key => $period) {
$period_start = new DateTime($period['start']);
$period_end = new DateTime($period['end']);
$remove_current_period = false;
if ($break_start > $period_start && $break_start < $period_end && $break_end > $period_start) {
$periods[] = [
'start' => $period_start->format('H:i'),
'end' => $break_start->format('H:i'),
];
$remove_current_period = true;
}
if ($break_start < $period_end && $break_end > $period_start && $break_end < $period_end) {
$periods[] = [
'start' => $break_end->format('H:i'),
'end' => $period_end->format('H:i'),
];
$remove_current_period = true;
}
if ($break_start == $period_start && $break_end == $period_end) {
$remove_current_period = true;
}
if ($remove_current_period) {
unset($periods[$key]);
}
}
}
}
// Break the empty periods with the reserved appointments.
foreach ($appointments as $appointment) {
foreach ($periods as $index => &$period) {
$appointment_start = new DateTime($appointment['start_datetime']);
$appointment_end = new DateTime($appointment['end_datetime']);
if ($appointment_start >= $appointment_end) {
continue;
}
$period_start = new DateTime($date . ' ' . $period['start']);
$period_end = new DateTime($date . ' ' . $period['end']);
if (
$appointment_start <= $period_start &&
$appointment_end <= $period_end &&
$appointment_end <= $period_start
) {
// The appointment does not belong in this time period, so we will not change anything.
continue;
} else {
if (
$appointment_start <= $period_start &&
$appointment_end <= $period_end &&
$appointment_end >= $period_start
) {
// The appointment starts before the period and finishes somewhere inside. We will need to break
// this period and leave the available part.
$period['start'] = $appointment_end->format('H:i');
} else {
if ($appointment_start >= $period_start && $appointment_end < $period_end) {
// The appointment is inside the time period, so we will split the period into two new
// others.
unset($periods[$index]);
$periods[] = [
'start' => $period_start->format('H:i'),
'end' => $appointment_start->format('H:i'),
];
$periods[] = [
'start' => $appointment_end->format('H:i'),
'end' => $period_end->format('H:i'),
];
} elseif ($appointment_start == $period_start && $appointment_end == $period_end) {
unset($periods[$index]); // The whole period is blocked so remove it from the available periods array.
} else {
if (
$appointment_start >= $period_start &&
$appointment_end >= $period_start &&
$appointment_start <= $period_end
) {
// The appointment starts in the period and finishes out of it. We will need to remove
// the time that is taken from the appointment.
$period['end'] = $appointment_start->format('H:i');
} else {
if (
$appointment_start >= $period_start &&
$appointment_end >= $period_end &&
$appointment_start >= $period_end
) {
// The appointment does not belong in the period so do not change anything.
continue;
} else {
if (
$appointment_start <= $period_start &&
$appointment_end >= $period_end &&
$appointment_start <= $period_end
) {
// The appointment is bigger than the period, so this period needs to be removed.
unset($periods[$index]);
}
}
}
}
}
}
}
}
return array_values($periods);
}
/**
* Calculate the available appointment hours.
*
* Calculate the available appointment hours for the given date. The empty spaces are broken down to 15 min and if
* the service fit in each quarter then a new available hour is added to the "$available_hours" array.
*
* @param string $date Selected date (Y-m-d).
* @param array $service Service data.
* @param array $empty_periods Empty periods array.
*
* @return array Returns an array with the available hours for the appointment.
*
* @throws Exception
*/
protected function generate_available_hours(string $date, array $service, array $empty_periods): array
{
$available_hours = [];
foreach ($empty_periods as $period) {
$start_hour = new DateTime($date . ' ' . $period['start']);
$end_hour = new DateTime($date . ' ' . $period['end']);
$interval = $service['availabilities_type'] === AVAILABILITIES_TYPE_FIXED ? (int) $service['duration'] : 15;
$current_hour = $start_hour;
$diff = $current_hour->diff($end_hour);
while ($diff->h * 60 + $diff->i >= (int) $service['duration'] && $diff->invert === 0) {
$available_hours[] = $current_hour->format('H:i');
$current_hour->add(new DateInterval('PT' . $interval . 'M'));
$diff = $current_hour->diff($end_hour);
}
}
return $available_hours;
}
/**
* Consider the book advance timeout and remove available hours that have passed the threshold.
*
* If the selected date is today, remove past hours. It is important include the timeout before booking
* that is set in the back-office the system. Normally we might want the customer to book an appointment
* that is at least half or one hour from now. The setting is stored in minutes.
*
* @param string $date The selected date.
* @param array $available_hours Already generated available hours.
* @param array $provider Provider information.
*
* @return array Returns the updated available hours.
*
* @throws Exception
*/
protected function consider_book_advance_timeout(string $date, array $available_hours, array $provider): array
{
$provider_timezone = new DateTimeZone($provider['timezone']);
$book_advance_timeout = setting('book_advance_timeout');
$threshold = new DateTime('+' . $book_advance_timeout . ' minutes', $provider_timezone);
foreach ($available_hours as $index => $value) {
$available_hour = new DateTime($date . ' ' . $value, $provider_timezone);
if ($available_hour->getTimestamp() <= $threshold->getTimestamp()) {
unset($available_hours[$index]);
}
}
$available_hours = array_values($available_hours);
sort($available_hours, SORT_STRING);
return array_values($available_hours);
}
/**
* Remove times if succeed the future booking limit.
*
* @param string $selected_date
* @param array $available_hours
* @param array $provider
*
* @return array
*
* @throws Exception
*/
protected function consider_future_booking_limit(
string $selected_date,
array $available_hours,
array $provider,
): array {
$provider_timezone = new DateTimeZone($provider['timezone']);
$future_booking_limit = setting('future_booking_limit'); // in days
$threshold = new DateTime('+' . $future_booking_limit . ' days', $provider_timezone);
$selected_date_time = new DateTime($selected_date);
if ($threshold < $selected_date_time) {
return [];
}
return $threshold > $selected_date_time ? $available_hours : [];
}
}